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Why is 3D Secure not working?

If you're experiencing problems making a payment, it could be because of a 3D Secure authentication failure or issue. 3D Secure is a layer of protection mandated by your bank, in which you must provide a password or an SMS code to authorize payment. There are issues with 3D Secure that might cause debit and credit card transactions to fail

  1. You currently have a pop-up blocker installed, which prevents you from accessing the supplementary 3D Secure page. Please disable your pop-up blocker for a few minutes before proceeding with your payment
  2. Your bank is currently not enrolled in the 3D Secure verification programme
  3. You could be in another country when your bank sends you a netcode SMS. You will not receive this SMS if you do not use the same phone number. If this is the case, please contact us and we will take care of it as soon as possible

Have other questions?

If you need further assistance or answer, please don't hesitate to contact us.

Have other questions?

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About us

who we are

about us

We are honored to serve as your reliable business partner and financial service provider in the industry and other business-related services. With the help of our professional staff, to help merchants to achieve their goals for the development and expansion of the international business market.

Our payment flow has developed in the e-commerce world to perform seamlessly and effectively across all platforms and devices. We take pleasure in combining technology with customer service, to solve your concerns at the moment.

PayCEC is a fully worldwide payment network that not only allows merchants to be paid immediately and securely, but also allows them to withdraw money in multiple currencies to their company accounts.

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