How often do chargebacks happen?

07 Jun 2022 By PAYCEC

The average chargeback to transaction ratio is 0.60 percent across all industries. This means that 6 out of 1000 transactions will result in a chargeback. The chargeback rate in the retail and travel industries is around 0.50 percent. Chargeback ratios for merchants who sell physical goods are often less than 0.5 percent. 

Individual chargeback counts in 2021 ranged from 23 per year to 77,331. Sales ranged from $19,000 to $379 million per year. 81 million transactions, 1.3 million chargebacks, 658,000 prevention alerts, and 206,000 order validation instances were used to create the statistics for 2021.

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