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Why do chargebacks occur?

There are a few reasons why a customer (Cardholder/ Buyer) would request a chargeback:

  • An unauthorized payment was made with the customer's card
  • The customer didn't receive the item that was paid for
  • There were errors in processing the transaction
  • The item does not match its description

The maximum time a customer (buyer) has to file a chargeback is typically 120 days after the expected delivery of the agreed goods or services. Certain exceptions may apply.

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Finextra
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about us

We are honored to serve as your reliable business partner and financial service provider in the industry and other business-related services. With the help of our professional staff, to help merchants to achieve their goals for the development and expansion of the international business market.

Our payment flow has developed in the e-commerce world to perform seamlessly and effectively across all platforms and devices. We take pleasure in combining technology with customer service, to solve your concerns at the moment.

PayCEC is a fully worldwide payment network that not only allows merchants to be paid immediately and securely, but also allows them to withdraw money in multiple currencies to their company accounts.