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Home How do I reactivate my Stripe account?
14 Oct 2023 By PAYCEC
To reactivate your Stripe account, contact Stripe's support team and carefully follow their instructions. Then, you might need to:
- Find the Issue: Work with them to understand why your Stripe account got banned.
- Share Documents: Provide any necessary documents they request to verify your identity and business information.
- Fix the Problem: If the suspension was due to issues like chargebacks or rule violations, take steps to resolve these problems.
- Appeal the Decision: Ask Stripe to reconsider if you believe it's a mistake.
- Stay Compliant: Follow Stripe's rules to avoid future issues.
- Consider Alternatives: While you work things out, consider using other payment processors to keep accepting online payments.
Remember, there's no guarantee you will succeed, but it's worth trying if you believe it was a mistake or you have fixed the problems that led to the suspension.
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If you need further assistance or answer, please don't hesitate to contact us.
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