07 Jun 2022 By PAYCEC
After a shopper raises an issue, it passes through several steps. It's critical to understand how the dispute process works before defending a case.
The following steps can be taken to start the process:
The dispute then progresses through the following stages:
1. The First Chargeback
2. Data Provided
3. Reverse Chargeback
4. Pre-arbitration consultations (Only Visa, Mastercard, Discover, Mastercard)
5. The Second Chargeback
If you need further assistance or answer, please don't hesitate to contact us.
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Our payment flow has developed in the e-commerce world to perform seamlessly and effectively across all platforms and devices. We take pleasure in combining technology with customer service, to solve your concerns at the moment.
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